pk07 Privacy Policy

1. Information We Collect

pk07 collects personal information in the following categories when you interact with our platform:

1.1 Registration Information. When you create a pk07 account, we collect your mobile phone number, chosen username, and password (stored in hashed form). You may also be asked to provide your full name and date of birth during identity verification.

1.2 Identity Verification (KYC) Data. To comply with responsible gaming obligations and to process withdrawal requests, pk07 may request copies of government-issued identity documents (such as a CNIC), proof of address, and documentation verifying your payment methods. This information is collected and stored only to the extent required for verification purposes.

1.3 Financial Information. We collect details of the payment methods you use to fund your pk07 account, including mobile wallet identifiers (JazzCash or Easypaisa account numbers), bank account details (where bank transfer is used), partial card numbers, and cryptocurrency wallet addresses. We do not store full card details — payment processing is handled by compliant third-party processors.

1.4 Transaction Data. pk07 maintains records of all deposits, withdrawals, bets placed, games played, bonus awards, and account balance changes associated with your account.

1.5 Device & Technical Data. When you access pk07, we automatically collect certain technical information including your IP address, browser type and version, device type and operating system, screen resolution, session timestamps, and referring URL. This data is used for platform security, fraud prevention, and performance optimisation.

1.6 Communications Data. If you contact pk07 customer support by any means, we retain records of those communications including the content of messages, timestamps, and any resolution actions taken.

1.7 Responsible Gaming Data. Where you set deposit limits, loss limits, session reminders, or invoke self-exclusion, we record those preferences and apply them to your account. This data is treated with particular care given its sensitive nature.

2. How We Use Your Information

pk07 uses the personal information we collect for the following purposes:

• Account creation and management – to register your pk07 account, authenticate your identity at login, and maintain your account settings and preferences.
• Service delivery – to provide sports betting, casino games, slots, Tower, Super Wheel, and all other pk07 features to you.
• Payment processing – to process deposits and withdrawals via JazzCash, Easypaisa, bank transfer, card, or USDT TRC20 and to maintain accurate transaction records.
• Identity verification – to verify your identity and age as required by our responsible gaming obligations and to prevent underage gambling.
• Fraud prevention and security – to detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other abuses of the pk07 platform.
• Responsible gaming – to administer deposit limits, loss limits, cooling-off periods, and self-exclusion requests and to identify users who may be showing signs of problem gambling behaviours.
• Customer support – to respond to your queries, complaints, and support requests effectively.
• Platform improvement – to analyse usage patterns, conduct testing, and improve the pk07 user experience, game selection, and technical infrastructure.
• Legal compliance – to comply with applicable legal and regulatory obligations including anti-money laundering (AML) requirements.
• Marketing communications – where you have provided consent, to send you information about pk07 promotions, bonuses, and new features. You may withdraw marketing consent at any time through your account settings.

3. Legal Basis for Processing

pk07 processes your personal data on the following legal bases:

• Contractual necessity – processing required to perform the pk07 Terms & Conditions you agreed to at registration, including operating your account and processing transactions.
• Legal obligation – processing required to comply with applicable legal requirements, including AML obligations and responsible gaming regulations.
• Legitimate interests – processing necessary for pk07's legitimate business interests, such as fraud detection, platform security, and service improvement, where such interests are not overridden by your privacy rights.
• Consent – processing for optional purposes such as marketing communications, where we have obtained your specific, informed consent. You may withdraw consent at any time.

4. Sharing Your Information

pk07 does not sell your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Payment Processors. We share necessary financial information with third-party payment processors who handle transaction processing for JazzCash, Easypaisa, bank transfers, card payments, and cryptocurrency transactions. These processors are contractually obligated to handle your data securely and only for the purpose of processing your transactions.

4.2 Identity Verification Providers. Where required for KYC purposes, we may share identity document data with third-party identity verification service providers. These providers are bound by data processing agreements and applicable privacy standards.

4.3 Game Providers. Some pk07 casino and slot games are provided by third-party game studios. Technical data necessary to operate these games (such as your session token and bet history for the session) may be shared with these providers. Game providers do not receive your full personal profile.

4.4 Regulatory and Law Enforcement Authorities. pk07 will disclose personal information to competent authorities where required to do so by applicable law, court order, or regulatory instruction. We will notify you of such disclosure where legally permitted to do so.

4.5 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of pk07's business assets, user data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the transition.

5. Payment Data & Financial Security

5.1 pk07 takes particular care with financial data. We do not store full payment card numbers on our servers. Card data submitted during deposit or withdrawal processes is transmitted directly to our PCI-DSS compliant payment processing partners.

5.2 Mobile wallet identifiers (JazzCash and Easypaisa numbers) are stored securely in encrypted form and are used solely for the purpose of processing your transactions and verifying payment method ownership during the withdrawal process.

5.3 All financial transactions on the pk07 platform are transmitted over encrypted HTTPS connections. We monitor transactions for anomalous patterns consistent with fraud or unauthorised access and may place holds on accounts pending investigation where suspicious activity is detected.

6. Cookies & Tracking Technologies

6.1 pk07 uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and analyse platform usage. The following categories of cookies are used:

• Essential cookies – required for the platform to function, including session authentication and security tokens. These cannot be disabled.
• Functional cookies – used to remember your preferences such as language settings and responsible gaming limit configurations.
• Analytics cookies – used to understand how users navigate the platform, which features are most used, and where technical issues arise. Analytics data is aggregated and not linked to your personal identity.

6.2 You can manage cookie settings through your browser. Note that disabling essential cookies will impair your ability to use the pk07 platform.

7. Data Retention

7.1 pk07 retains your personal information for as long as your account remains active and for a minimum period after account closure as required by applicable legal, regulatory, and anti-money laundering obligations — typically a minimum of five (5) years following account closure.

7.2 Transaction records, bet histories, and identity verification documents are retained for the periods required by the legal and regulatory framework applicable to pk07's operations.

7.3 Communications with customer support are retained for a minimum of two (2) years from the date of the communication.

7.4 Marketing consent records are retained for the duration of the period in which you have consented and for a reasonable period thereafter as evidence of the consent having been given.

8. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by pk07:

• Right of access – you may request a copy of the personal data pk07 holds about you.
• Right to rectification – you may request correction of inaccurate or incomplete personal data.
• Right to erasure – you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction – you may request that we restrict processing of your personal data in certain circumstances.
• Right to object – you may object to processing of your personal data based on legitimate interests, including for marketing communications.
• Right to withdraw consent – where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact pk07 at [email protected]. We will respond to verified requests within a reasonable timeframe and in accordance with applicable legal requirements.

9. Children's Privacy

pk07 is strictly an 18+ platform. We do not knowingly collect personal information from persons under the age of 18. If we become aware that a user under the age of 18 has provided personal information to pk07, we will immediately close the account, delete the associated personal data (subject to any legal retention obligations), and retain any deposits pending investigation in accordance with our responsible gaming obligations. If you believe a minor has accessed pk07, please contact us immediately at [email protected].

10. Data Security

10.1 pk07 implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include TLS/SSL encryption for all data in transit, encryption of sensitive data at rest, access controls limiting internal staff access to personal data on a need-to-know basis, and regular security reviews of our systems and processes.

10.2 Despite these measures, no internet transmission or electronic storage method is 100% secure. pk07 cannot guarantee absolute security of your personal information and encourages you to maintain strong account credentials and enable two-factor authentication on your pk07 account.

10.3 In the event of a data breach that poses a risk to your rights and freedoms, pk07 will notify affected users and relevant authorities in accordance with applicable notification obligations.

11. Third-Party Links

The pk07 platform may contain references to third-party services (such as payment processors and game studios). pk07 is not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of pk07.

12. Changes to This Privacy Policy

pk07 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via email to the address on file or through a prominent notice on the platform. The "Last Updated" date at the top of this policy reflects when the most recent revision was made. Your continued use of pk07 following the publication of a revised Privacy Policy constitutes acceptance of the revised terms.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by pk07, please contact our support team:

Email: [email protected]

pk07 customer support is available 24 hours a day, 7 days a week, in English.